Pluto Ticket Bot

Sign in to manage product mappings and script AI knowledge.

Admin password

Sign in with Discord

P

StaffTicket dashboard

Your products

Manage ticket routing. Keep script knowledge up to date.

Search products

Product	Package ID	Routing	AI knowledge	Actions

AI knowledge

Search knowledge files

Knowledge file	Type	Size	Actions

Update the AI

Save your files, then apply AI changes.

product_mappings.json

Edit the complete file, including bundles and additional fields. A backup is saved before every change.

Mapping JSON

Category	Discord category ID	Actions

Edit product mapping

Changes apply to new tickets immediately.

Tebex package ID Product mapping

Edit the name, category_id, aliases or category_options. Discord IDs keep their full precision.

Edit AI knowledge

Save your file, then apply AI changes.

Knowledge filename (.txt, .md or .lua) Content

Edit ticket category

Existing backup settings are preserved.

Category nameDiscord category ID